Metrics of Vendor Capabilities in Offshore Outsourcing of Information Technology Functions: Measurement and Analysis

نویسندگان

  • Toru Sakaguchi
  • Vijay V. Raghavan
چکیده

This study identifies a list of constructs from popular literature to measure offshore vendor capabilities for an outsourced IT project. A pilot study was conducted with a scenario description of an actual offshore software project. Factor analytic techniques were employed on to elicit eight constructs to measure vendor capabilities. Validity and reliability data for the measure are reported.

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تاریخ انتشار 2003